Field Service Technician Desired Job Profile

 The field service technician can have different roles depending on the sector and the company in which he works. In general, they are responsible for managing all customer support tickets in various facilities. Installation, repair, maintenance, system improvement, and on-site testing are some of the most common functions of the field service technician.

Technical description of Field Technician

As a field service technician in our company, you will be responsible for ensuring proper activity management in order to achieve exceptional customer satisfaction.

Duties and responsibilities of the field service technician

·         Perform customer support activities

·         Perform all on-site installation, repair, management and maintenance activities

·         Track and document the progress of the work

·         Perform troubleshooting

·         Identify all problems

·         Suggest and implement the solution

·         Operate the vehicle safely

·         Check and update the field automation systems and databases

·         Comply with company rules and regulations

·         Join colleagues and other team members

·         Building relationships and trust with customers and customers.

Field Service Technician requirements and qualifications

·         X years of experience Field Service Technician or similar role

·         Experience with managing and preserving technical equipment

·         Critical thinker and problem-solving skills

·         Team player

·         Good time-management skills

·         Great interpersonal and communication skills

·         Accustomed to using mobile tools and applications

The Role of the Field Technician

IT Field Technicians are essential to the work we do at Handex. They perform a variety of duties at various environmental remediation and industrial service job sites, including wastewater treatment facilities and refineries.

Examples of the work our Field Technicians do include:

·         Performing project-related duties, including lifting and material handling tasks

·         Monitoring systems and performing preventative maintenance

·         Handling repairs

·         Performing sampling work, including gathering readings and samples

·         Collecting and recording accurate and complete field data

·         Calibrating and operating field parameter meters

Field Technicians perform their work in varying environments, including all weather conditions. They work indoors and outdoors, occasionally at great heights or in confined spaces, and in temperatures that are sometimes very hot or cold.

Field Technicians help maintain Handex quality standards by identifying any current or potential problems on the job site, then taking the steps needed to resolve or prevent them. 

Field Technicians also help maintain Handex health & safety standards of “Nobody Gets Hurt” by always adhering to and promoting all health & safety policies and protocols. 

Hiring the Right Field Technician

When Handex seeks Field Technicians to join the team, we look for individuals who want to be a part of the work we do, and who are interested in performing work with different project tasks on various job sites.  We look for an excellent work ethic, great communication skills, and a team-player attitude. 

As most of the work we complete requires different licenses and certifications, we also seek candidates who have licenses or certificates applicable to the industry, such as the 40 Hour OSHA HAZWOPER Certificate and TWIC card.

For work experience, while knowledge of and experience in environmental remediation work is helpful, it is often not a requirement, and the Handex team will provide training as needed. It is an industry Handex has been associated with for over 40 years, and we welcome the opportunity to introduce this exciting industry to new individuals!

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Master Console Operator

 Are the one looking to start your carrer as a Master console Operator? The master console operators are qualified professionals who perform a variety of computer-related services. These people not only manage them but also maintain the coordination of local networks (LAN) and WAN (geographical networks), mainframe networks and hardware, software and devices used in computers.

These operators are the administrative users of the system console, which has complete control. You have access to all the systems defined in the IT environment, and you have the right to create and manage various console operators. Each master operator can generate, assign and override administrator rights to install software or hardware actions.

These experts help to configure and use intranet systems, Web sites, hardware, and software for Web servers and are also responsible for monitoring and optimizing connectivity and performance problems. Console operators in the fields of public and private information technology (IT) are often referred to as main console servers and supervisors of computer network engineers.

Freelance has become one of the world-famous facts known for its flexibility and flexibility in your office. Just log in, and the Field Engineer gets you moving. We have seen a brief on  what is a console operator, now will check what are the key responsibilities of a Master Console Operator

Work responsibilities :

The scope of work carried out by these operators is extensive. In addition to troubleshooting LAN, WAN, and mainframe networks, workstations, and Internet connections, they are responsible for data center operations and maintenance, the evaluation and installation of network hardware and software, systems and applications, and the management and monitoring of systems and systems responsible for responsible networks.

Operators are also responsible for repairing and updating the hardware and software of the Web server, monitoring network traffic and security issues, and regularly launching and closing networks and maintaining audit trails.

If necessary, they can perform backup and recovery operations, checks, and security checks after a system crash.

Other tasks include observing installed software, surfing the Internet and using e-mail, and running shell scripts and other required scripting engines.

In terms of interpersonal tasks, the operator may be responsible for monitoring other people in the console panel and often assist in solving problems encountered by customers or customers.

The main console operator should be able to monitor and ensure network security for assigned system terminals. The console must be connected to the entire main system of an organization so that the information can be retrieved from every angle based on needs. Although there are many vendors on the market, Field Engineer is a unique platform that represents the solid platform for the main console freelance operator.

 

Salary :

According to Payscale, an early console operator with 1-4 years of experience earns an average total compensation (including bonus, bonus and overtime allowance) of $ 14.13, based on 20 salaries. A mid-career console operator with 5-9 years of experience earns an average payment of $ 14.02 based on 12 salaries. An experienced console operator with 10-19 years of experience earns an average total compensation of $ 19.19 based on 15 salaries. At the end of their career (aged 20 and up), employees earn an average commission of $ 19.

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Statement of Work (SOW)

 The specification specifies what the developer must do when executing the contract. The documentation created under the contract is defined, for example, in the specifications. Security requirements, which include many aspects of the development process and the evidence that must be provided to ensure that the organization has properly and fully executed, can also be specified in terms of Reference. ,

Responsibility for writing and producing a field of work at first glance seems a difficult task. However, once you understand what is in the various parts of the document, the administration is greatly simplified, and it can be a useful tool to better organize yourself before starting a project.

A specification is useful because it explains exactly how you want to run a project with specific tasks, activities, services, and schedules. It is also a valuable document for your client as it communicates the goals of the project and describes the expected results before you start working.

Project Statement of Work is a well written and detailed way to build strong relationships with your client from the start and can help prevent future misconceptions. Below are six general components that should consider. Note that the SOWs vary by industry. For example, government customers may have particular needs, and customers from other industries may be more relaxed.

What is a statement of work?

There is some information that makes a working statement. Some are always available; others may be considered or excluded depending on the type of work or industry required. These are the most important:

Project objective: The business case, why even the project implemented.

Scope of work: This is a general explanation of everything provided by the contractor, including a basic overview of deliverables, timeframe, costs and requirements. For example, within three weeks, IMG Graphics will deliver five poster designs for $ 12,000 and will have access to our graphics and image catalogues as well as marketing information.

Workplace: for many contractors, particularly in digital technology or marketing, a site can be much more flexible without worrying about transport costs. This section explains where people and the location of equipment, software and even cloud-based systems will work.

Milestones: This is where both parties agree on the date on which the contractor must reach or deliver specific points.

Results: These are the actual results of the project, for example what the seller should provide to the organization.

Program: Description course of the project, with exploratory meetings, start date, milestones and outstanding results, signing and closing of the project.

Applicable standards: Establish regulatory or sector standards that must be met in the execution of the work. For example, they may include the integration of the GDPR for technological work related to Europe or the search for fair trade ingredients for an ethical food producer.

Acceptance criteria: Which factors control the success of the project.

Payment plan: How the contractor will be paid and when, or after certain dates, or after achieving specific goals or achieving results.

Conclusion: How the final results will be accepted and who will sign and conclude the contract.

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What Can You Do By an Engineering Degree Graduation

 Engineering is a broad subject, divided into several disciplines, including civil, mechanical, chemical and electrical engineering. Engineering degree graduates are often logical thinkers with excellent numerical and numerical problem-solving skills. Careers open to engineering degree graduates are wide and varied, although you can choose the career most relevant to your engineering specialization and related professions. This may require more studies and work experience; If you want to become an authorized engineer, for example, you will have to take a postgraduate degree and gain work experience.

Those wishing to start their engineering career will be delighted to find that not only is there a high demand for engineering graduates, but there is also a chance that you can earn an impressive salary, with US engineering graduates making an average annual salary of US $ 75,800. Per year according to glassdoor.co.uk.

what exactly do engineers do read on to find out which engineering careers are best for you and how to increase your employment in these areas.

Careers in civil engineering

The civil engineering degrees prepare you for a career in the construction industry, as well as in the business, administration and finance sectors. Civil engineering careers are full of satisfactions and challenges and may involve construction, design and management, depending on your interests and expertise.

This career choice often involves many aspects of design and architecture, allowing you to express your creative side and explore innovative new ideas, as well as analyze data and technology. Civil engineers need a good thoughtful of design and construction methods, as well as health and safety issues.

Civil engineering careers are generally divided into the roles of consultant civil engineer and contracted civil engineer. Consulting civil engineering careers are likely to be involved in the design phase of a project, collaborating with architects and other professionals. Alternatively, hired civil engineers turn to consult plans into reality, addressing practical issues such as obtaining materials and deadlines, and helping to resolve any issues that arise. There are also portions that syndicate the consulting and hiring stages.

 

The role of a building control inspector is generally suitable for civil engineering students, but is open to engineering students from all disciplines. Building control inspectors believe that health and safety areas should ensure that building regulations and other regulations are monitored when buildings are designed and built. They also provide advice when buildings do not comply with these regulations and make site visits at different stages to ensure that the work is performed correctly.

Careers in chemical engineering

If you have a degree in chemical engineering, there is a wide variety of engineering careers. The technical and abilities developed in your grade can also lead to professions in business, finance and law.

Chemical engineers observe and design the machines and processes used to transform raw materials into everyday products, such as fuels, plastics and food while adhering to health and safety instructions. Modern chemical engineering is also concerned with new useful features and techniques, such as nanotechnology. This career would serve graduates with a keen interest in chemistry and an advantage in problem-solving.

You will use your math and science knowledge to help you analyze problems and find solutions. Excellent management skills are needed to help effectively manage projects, budgets, and people. Click here to read more about how chemical engineering careers vary across industries, such as food processing and wastewater management.

Another career you can consider as a graduate in chemical engineering is a product/process development scientist. Your working knowledge gained from your degree will be beneficial for this career, as product or process development scientists are responsible for exploring and developing new production processes and adjusting current manufacturing systems to increase their efficiency and efficiency. profitability.

Mechanical engineering

Mechanical engineers develop answers to help improve automated processes and products and can work in a variety of industries, including production and energy. They are involved in the administration of people and resources, as well as in the development and use of new materials and technologies. This career path is right for you if you are technically proficient, have science and math skills and are good at problem-solving. US mechanical engineers can earn an average of $ 62,680 per year, according to glassdoor.co.uk. 

Aeronautical Engineering

The apparent path to aviation engineering careers is the study of a specialized degree in this field, but it is also an option for mechanical engineering graduates as well as computer engineering, electrical engineering, and manufacturing engineering graduates.

As an aeronautical engineer, you will apply scientific, technological, and mathematical principles for research, design, development, maintenance, and performance testing of civil and military aircraft, including weapons, satellites, and even spaceships. You will need to resolve any issues that arise during the design, development and testing process, including aircraft accident investigation and project management.

Explore other career options in aeronautical engineering here.

Electrical engineering

Electrical engineering frequently overlaps with other areas of engineering, such as the industries in which you can work, from construction to communications and media, healthcare, and others. This is another area that is not necessarily limited to graduates of this discipline, as entry may be possible with another type of engineering degree, especially the mechanic.

Electrical engineers design, develop and continue electrical control systems and components through a mix of technical knowledge and business awareness, and in the US can expect to earn $ 76,460 on average, according to glassdoor.co.uk. In addition to having technical expertise, electrical engineers must have business knowledge and be able to manage and perform many tasks.

Engineering careers in management and consulting

 

 

Engineering graduates are suitable for management roles, as they often have strong problem-solving skills and the ability to "think outside the box". Some engineering graduates may decide to study an engineering management graduate to increase their career prospects, while many graduates may gradually progress to a higher position, which implies responsibility for other employees or more significant projects and budgets. . .

Experienced engineers might choose to pursue a career in engineering management consulting, working as a portion of a consultancy or as an independent worker. This means the opportunity to effort on a variety of different projects in different types of organizations, providing expert advice and perhaps also taking on project management roles.

Similarly, engineering managers perform a variety of tasks to apply engineering principles to business practices, for example, overseeing projects and operations, managing teams, and managing budgets. Engineering management combines technology to solve engineering technology problems and management logistics, management, and training skills to oversee complex initiatives from conception to completion. Because this is an important role, you will usually need a qualification as an authorized engineer, plus a significant experience.

Other careers for engineering graduates 

IT consultant

This career can be addressed to graduates who have studied electrical or computer/software technology. Your IT experience will be welcomed in a wide range of organizations. IT consultants work in partnership with clients, guiding them to use information technology to achieve their business goals or overcome problems. Having a good degree, previous work experience and a sincere interest in IT and consulting will increase your chances of finding a job in this role. 

Quality manager

As a quality manager, you are responsible for ensuring that your company's products and services are fit for purpose and meet established standards, with quality assessment procedures to maintain those standards. If you understand the importance of quality for clients and companies, seek details and are an excellent communicator, this could be an ideal job for you. A postgraduate and/or relevant experience would help join this role.

Technical writer

In many industries, technical writers are required to write descriptions or instructions to help people understand how to use a product or service. The strong practical knowledge you have acquired during your engineering course will be of great help to you in this role, especially if you know software packages because you can write high technology product manuals. Technical writers work for a wide variety of industries, from finance to nuclear power. Again, relevant experience is useful, as well as strong writing skills and the ability to convey instructions in the appropriate languages.

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Future prospects for technical assistance jobs for older students

 On-campus or off-campus, one of the most common tasks for older students completing science and technology courses is the role of technical support. However, there are many myths and prejudices against the role.

First-generation students are warned about a career in technical assistance that says it's a dead end, there's not much growth or how engineers should pursue bigger goals instead of taking on that role. However, the reality is very different.

A technical support job for first class students offers as many options as any other profile and it is up to the students to get the most out of the job.

What is a Technical Assistant role?

There are two types of technical support roles: enterprise and retail customers. The role is primarily a customer service where you help customers answer their questions. The annual income of IT support engineer salary would be high.

In most IT companies, technical support for cleaning products means dealing with customers of the company or other companies.

Companies like Microsoft, Oracle, Wipro, SAP, HCL, Cognizant, Accenture and Genpact offer technical support.

This is because they have cloud services and software support services that other companies use.

What is the growth structure in a technical support role?

A career in technical assistance, like any other job in an industry, can become what you want. Here are some general growth models for the role of technical support for new engineers and science graduates:

Vertical increase in function

Vertical growth means taking on the role in the same area. In general, most companies have the following hierarchy of technical assistance:

 

·         L1 technical support

·         L2 technical support

·         L3 technical support

·         L4 technical support

·         Server/system administrator

·         Network / system / administrator

·         Team leader / operations manager

·         IT Manager

·         IT Head

Ideally, it takes 3-4 years to switch from L1 to L4, another 10-15 years to switch from server administrator to IT manager.

This type of hierarchy is often observed in Indian companies and cannot be compared to foreign companies.

These types of levels are created to give employees the opportunity to grow and demonstrate different skills.

You need to develop the right skills and learn from your seniors and managers. You can continue to work in the same company to grow.

Many people think that jumping jobs are the best way to grow. But sometimes a number of employees leave the company and the remaining employees are promoted.

However, this strategy may not work for all companies. You can change jobs if you feel that your growth is inadequate or if your managers support you.

Growth by changing roles

Most people starting out in the role of technical support for fresher engineers want to get to a point in software development. This is because there are many options in this area.

However, for these roles you need a certain qualification, which means you have to do extra work. You can move to this role by:

Learn skills through courses such as Python, Java, C or Scala

Implementation of secondary projects in software development as such requires previous experience

Switching to start-ups, where the focus is on skills, rather than years of experience that make switching possible

Every IT company has a software development team, so you can move within the same company.

A good network, excellent performance in your current role and additional skills ensure that you have at least the chance to take on the role.

Moving to other companies will be difficult because they expect some level of experience. You must also be ready to start from a lower level because you are starting a new role.

The role of management through higher education

A great way to take advantage of your experience in a technical assistant career is to return to the IT industry with a management degree like an MBA.

While this is an expensive option and you have to spend money and two years of earning, getting an MBA after engineering is a major boost to your career. There are many engineers who choose the MBA path to change their role.

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Red Hat introduces new Certification and Training Courses

 Red Hat, the world's leading provider of open source solutions, is now offering a new qualification for system administrators working with Red Hat Enterprise Linux. Along with the availability of Red Hat Enterprise Linux 6, the Red Hat Certified System Administrator (RHCSA) certification replaces the previous Red Hat Certified Technician (RHCT). Also, the company has restructured its training courses. More and more interactive mediation methods used. Besides, different opportunities that established on the changed conditions and tasks of system administrators in a heterogeneous IT landscape.

Red Hat has been offering certifications and courses for system administrators for ten years. During this period, the IT infrastructure in the companies changed significantly. Linux has become increasingly prevalent, the boundaries between job profiles have become more porous, and today's system administrators need to be able to handle a wide range of platforms in sophisticated data centers. Red Hat has therefore adapted its training courses and aligned them with the different job profiles, know-how, and experiences of the participants - including Windows and Solaris administrators.

"With the introduction of RHCSA certification, role-based training paths, and simplified access to courses, we offer a training and certification program that meets current needs," says Danielle Tomlinson, senior director of Red Hat's training program. "As Red Hat continues to expand in the enterprise, IT professionals need more and more knowledge of Red Hat's products and solutions and the necessary certifications."

With the launch of Red Hat Enterprise Linux 6, there are also two new basic courses. IT staff without a Linux command line experience can start with the Red Hat System Administration I and II courses and then take the RHCSA exam. For system administrators with at least one year of experience, there is an RHCSA Fast Track. Interested parties can have their knowledge determined in a placement test.

The RHCSA exam is a performance-related, practice-oriented evaluation of skills and knowledge in the field of system administration. Certified IT staff can quickly handle every day and system-critical tasks. Although there are some differences between the discontinued RHCT and new RHCSA certification, employees who have the RHCT certificate for Red Enterprise Linux 5 have the opportunity to qualify for RHCSA without much additional effort.

Red Hat's new training program includes four training paths: a course for IT professionals with experience in Windows and other GUI-based systems, one for Solaris administrators, one for Linux administrators with two to three years of experience, and one veteran administrator. All courses build on the existing know-how and impart practical knowledge.

Red Hat's courses focus on immediate action. The new training attaches great importance to the participants being able to gain practical experience in interactive learning units and workshops and to be able to check the acquired knowledge promptly. Participants can build on their previously acquired knowledge and develop their expertise. Investments of companies in the education of their employees are thus protected, while their productivity increases.

Red Hat Launches Global Education Offensive

The world's leading open source and Linux provider today unveiled Red Hat Academy. This educational package enables schools and colleges to offer an academic version of the Red Hat Certified Engineer (RHCE) training and certification program. The program, initially available in English only, provides high-quality, up-to-date IT curricula based on Red Hat's operating system and open technologies. Educational institutions can offer the RHCT Certification to help address the global shortage of skilled IT professionals involved in integrating operating systems, networks, applications, databases, web servers, and public organizations Internet are dependent.

The combination of the Red Hat training program with RHCT certification provides an expandable foundation for almost any IT career path, such as system administration, network engineering, C or C ++ programming, databases, web development, PC repair, and security applications. At the same time, it is excellent preparation for studying computer science at the university. "The Red Hat Academy curriculum is ideally suited to teaching learners how computers and networks work," said Peter Childers, Vice President of Global Learning Services at Red Hat. "With Red Hat Academy, instructors have a tool at their fingertips that makes it very effective to teach, learn, and master their skills and abilities."

"It’s a pleasure to be the first school to use Red Hat Academy," said Sylvia Anderson, Director of Technical Workforce Development Programs for Guilford County Schools, North Carolina, one of the model employee development programs in the US. "We believe this program provides our students with the best opportunity to acquire solid computer engineering skills that will be useful to almost any future career, regardless of whether they go directly to the practice or study at the university."

Business is showing great interest in introducing Red Hat Linux training in Guilford County schools. Dr. Sue Polinsky, chair of the Guilford County Schools' College Tech Prep IT Committee, has been very supportive of the launch of Red Hat Academy. "Business leaders in our country have been calling for Red Hat Linux certification training for our students over the years, and today they support this initiative," says Dr. Polinksy. "This training gives more young people a chance to enter the IT sector right after graduation, or be better prepared as university students from the outset, successfully closing the gap between the schools and the economic development initiatives."

Red Hat Academy implemented at a time of limited financial flexibility for schools and colleges, states, and states. However, there is a need to raise education levels, overcome the "digital divide" and be globally competitive. "The costs and legal burden of deploying proprietary software are becoming less and less justifiable, directly affecting the opportunities and development opportunities for young adults and the workforce as a whole," said Matthew Szulik, Chairman and CEO of Red Hat. "Schools and universities around the world are demanding better programs for computer training and access to and choice over reliable software technologies."

"The specific positioning of Linux makes it possible to reconcile technology and education, and Red Hat Academy now has a high-quality curriculum based on the Red Hat RHCE curriculum that has adapted to the needs of schools and colleges, "said Tom Miller, vice-dean of NCSU's DELTA, one of several Red Hat Academy partners. "Educational institutions can benefit greatly from this powerful and practice-oriented educational offer, especially in this critical phase for schools and universities."

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Things you should know about light and dark fibers

 Companies definitely need to stay connected. However, when choosing a network, many small companies do not know what options are available. And even if, most are not sure which option is best for them.

Therefore, it is significant for businesses to know first that there are three routes to choose from when choosing a network. These are telecommunications with closed glass fibers, illuminated glass fibers and copper (also called cables).

In order to help small businesses make the right choice, closed fiber provider Arch Fiber Networks compared the three options. The comparison is based on six parameters: speed, security, scalability, infrastructure, downtime and costs.

Fiber optic networking options for your small business

Let's take a closer look at each one to see how the two network dark fiber vs lit fiber options work.

 

Speed: Fiber Bed and Dark Fiber Excel

With ignited and closed glass fibers you can reach a speed of 1000 Mbit / s. The cable, on the other hand, offers 100 Mbps, which are distributed to the customers.

 

Safety: Dark Fiber Safest

Unlike cables and hot fibers, which provide multiple access points, increasing the risk of harmful interference, the number of access points is limited by dark fibers.

 

Scalability: Closed fiber offers more options

With cable you get a bandwidth that is controlled by a third party. The fiber-optic bed comes with bandwidth controlled by a third-party vendor and offers moderate scalability.

 

However, with closed fiber, you can configure your own lasers and use the extra bandwidth.

Infrastructure: Dark Fiber gives you control

If you opt for a cable or fiber optic ignition, you have no control over the network. But with closed fiber, you can control the network.

Holding time: Shortening of hold time with closed fibers

With Dark Fiber, you can control maintenance and the network is less exposed to traffic. This means you have less downtime.

Cost: cable at a lower cost

If you opt for cable, you pay monthly service fees. This is cheaper than what you pay for fiber burning. With dark fibers, however, there is potential for higher procurement costs if construction is needed to reach the locations.

 

The difference between dark and light fiber?

Recently, we considered whether a license for an electronic communications service provider (ECS) or an electronic communications network (ECNS) is required for a company to have an infrastructure that can manage electronic communications or broadcast services.

 

The regulatory framework for ECS and ECNS licenses is a muddy puddle, which, frankly, is difficult for me to resolve if I do not spend many hours on the mental equivalent of rich snorkeling.

 

However, I did find some interesting information that applies in many jurisdictions around the world. This refers to the problem of fiber and whether it is considered "lit" or "dark".

 

Generally, dark fiber or non-fiber in this context refers to the unused capacity of the optical fiber that may be available for use. In other words, this is the potential network capacity of the telecommunications infrastructure.

 

Due to the high cost of a fiber optic installation, a conventional closed fiber would have been planned and installed at a significantly higher rate than is required for current demand to ensure future network expansion and redundancy.

It is now an increasingly common practice for a closed glass owner to rent "dark" fiber optic cables to a company that has a valid license to illuminate such fiber optics and provide electronic communication services over a network. Dietary fiber.

 

The ignited fiber is generated in a reverse manner when the closed fiber is "turned on" by an ECS licensed service provider when electronic communications services are provided to its customers. Lit fiber is a simple fiber-optic cable connected to a terminal of a telecommunications device.

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What is Linux System Administrator and Steps to Start Your Career

 A Linux system administrator or SysAdmin is an IT specialist who oversees the life of Linux software installed on a server, computer, or other hardware, including network devices. As a Linux system administrator, your responsibilities include software installation, daily application maintenance, and a general understanding of Linux operating systems. As part of the regular maintenance team, you need to monitor the status of the system and make sure the security areas are up to date for the network systems to work well for commercial users.

What Does a Linux Administrator Do?

A Linux administrator is an IT expert and a people administrator. Administrators monitor their team and ensure that all employees are in action and that the project progresses according to the plan. Linux Engineers can train other team members and leaders. You monitor one or more servers and make sure they are healthy. Perform periodic backups and administer patches as necessary.

Seven Steps to Start Your Linux SysAdmin Career

Linux is hot right now. Everyone is looking for talent for Linux. Recruiters are pushing everyone with Linux experience to the door, and there are tens of thousands of jobs waiting to do.

But what if you want to take benefit of this trend and you do not know Linux yet? How do you start?

1. Install Linux

I should be almost natural, but the first key to learning Linux is installing Linux. The LFS101x and LFS201 courses provide detailed sections on installing and configuring Linux for the first time.

2. Take LFS101x

If you are new to Linux, it is best to start with our free introductory course in Linux LFS101x. This online course, hosted by edX.org, covers the various tools and techniques that Linux system administrators and end-users use to perform their daily work in a Linux environment. It is intended for experienced computer users who have limited or no familiarity with Linux, regardless of whether they work in an individual or business environment. This course will give you excellent hands-on Linux skills from a graphical and command-line perspective, so you can easily navigate through the leading Linux distributions.

3. Look at LFS201

Once you've completed LFS101x, you can get started on the most complex tasks in Linux that you need as a professional system administrator. To acquire these skills, you should use LFS201 Essentials of Linux System Administration. The course provides detailed explanations and instructions on each topic as well as many exercises and labs to help you gain real and hands-on experience with the subject.

If you prefer to be taught by a live instructor, or if you have an employer who would like to support you as a Linux system administrator, Linux System Administration LFS220 may be of interest to you as well. This course covers similar topics as the LFS201 course but will be taught by a skilled instructor who will direct you through the labs and answer any questions you may have about the topics covered in the class.

4. Practice!

Practice makes perfect, and this applies to both Linux and any musical instrument or sport. Use Linux regularly after installation. Repeat the essential tasks until you can quickly run them without reference material. Learn all about the command line and the graphical interface. This approach ensures that you have the skills and knowledge necessary to succeed as a professional administrator of the Linux system.

5. Get Certification

Now that you are familiar with LFS201 or LFS220 and have completed some practical tasks, you can now hire Linux Administrator and obtain accreditation as a system administrator. You need this certification because you can show employers that you have the skills to become a professional Linux system administrator.

There are currently several Linux certifications on the market, and they all have their place. However, most of these certifications refer to a specific distribution (such as Red Hat) or are based solely on knowledge and have no real understanding of Linux. Certified Linux Foundation System Administrator certification is an excellent alternative for those looking for flexible and meaningful entry level certification.

6. Participate

Now, you may also consider joining a local Linux user group (or LUG) if there is one in your area. These groups are usually made up of people of all ages and levels of experience. No matter where you are interested in Linux, you can find people with similar skills or more advanced Linux users who can help you answer questions and suggestions. To find out if there is a LUG near you, visit meetup.com, contact a university, or search on the Internet.

7. Learn to Love the Documentation

Finally, if you are stuck on Linux, do not forget the documentation that comes with Linux. With the man (for the manual), information, and help commands, you can find information on virtually any aspect of Linux directly from the operating system. The usefulness of these integrated resources can not sufficiently be emphasized. He will use them throughout his career to know them from the beginning.

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What is the Scope of Work: 6 Examples and Guidelines for Writing SOW

Definition:
The workload (SOW) is the most important stage of the discovery process, as it forms the basis for the future of the project. The terms of reference should include milestones, deadlines, results, and expectations. If a workload is not clear and detailed, the probability of failure or lack of communication with the client increases.
The SOW provides the necessary address for the project. In this way, the customer can meet all critical deadlines and ideas before receiving delivery. The SOW also allows the provider to clarify all questions and understand expectations before the next step. This movement aligns the vision and responsibility of both parties to ensure a successful final product.
Guidelines for Writing SOW
The Scope of Work (SOW) is the scope of an agreement that describes the work to be performed. The Terms of Reference must include all the milestones, reports, services, and final products that the executing Party is expected to provide. The terms of reference must also include a calendar for all deliverables.
The problem with most workspaces is the lack of specificity, that is when the two parties disagree with what should have been delivered, and one review of the SOW does not support one interpretation over the other. This problem is widespread in research agreements and often occurs where disputes occur. The best way to escape this problem is to avoid any ambiguity.
Scope of work must include the following components:
1. Glossary:
In the glossary, spell out any acronyms used in the SOW. Also, add definitions of weird or unusual terms. Think of the document from the perspective of a person who does not work in a particular industry or discipline.
2. Problem Statement:
Briefly describe the problem to be resolved with this exam (1 or 2 paragraphs are Ok). Describe the scientific and technological basis, i.e., the current state of the art or the development of the area to be promoted.
3. Objectives of the agreement
At the start of this section, complete the following sentence (please be brief):
The goal of this project is...
Complete the sentence by briefly describing the objectives and explaining how to achieve them. Goals can be technical, economic, or social. Please be brief, maximum two to three sentences.
4. Purpose of the contract/services
Complete this section with measurable or identifiable project objectives at the end of this agreement. Here, the facilities provided must be listed. The services provided consist of a task and a final product.
Poor example:
Task: Assess classroom needs for public health awareness.
Deliverable: Write a program to meet your needs.
The difficulty with sow scope of work example above is that nothing is said. The task must be measurable, and quantifiable.
Good Example:
Task: Survey of 4 classes with 20 asthma-sensitized students. Each class answers a questionnaire containing 25 questions, assessing their general knowledge about public health-related asthma. An examiner should need about one hour to complete the survey with each class and another two hours per class to interpret the data.
Available: A 10-hour postgraduate program of up to 20 participants treats deficiencies in public health education in the prevention and treatment of asthma.
By reading the task and the deliverables, the administrative staff must be able to build the budget associated with the specifications. More importantly, there should be no question about the expectations of the exporting party when testing delivery items. A performance description can contain many results, but each must be broken down into tasks and end products to indicate what expected.
5. Administration
If there are meetings, calls, conferences, or other "informal" results, they should list in the Administration section of the service description. Any request that is not the end product of a particular task but is submitted by the performing party should describe in the Administration section of the mandate.
Poor example:
PI is asked to produce weekly progress reports during the soybean season, with more frequent reports during the high season.
The issue with the example above is that it does not specify what should be in the reports, which means "more often" and when the "hard time" is.
Example:
The PI is required to produce weekly reports, including analysis of wind patterns, fungal spore distribution, and potential risk areas. During the high season, from May 15 to July 15, CP may be asked to submit reports twice a week.
6. Timeline
This section contains all the data of the project. It specifies the dates of the tasks and the services to be provided. It also covers data for the central part of SOW.
There should be no ambiguity in the expectations of the exporting party between the glossary, the problem definition, the objectives of the agreement, the objectives/achievements, and the administrative components of the SOW. Together, these elements must provide a complete picture of what is expected when and in what form, taking into account specific requirements.

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end-user support specialist

An end-user support specialist, also known as an IT support specialist, helps customers and computer users ensure that all computers, software, and peripherals work correctly. An end-user support representative can work in an organization or support customers who have purchased a particular software or hardware product.
Most end-user support professionals must be trained in repairing and installing computer hardware and software. Depending on the end user's responsibilities, certifications may be required in computer networks, software, or specific applications. As this position may involve a very wide range of tasks, many organizations may set up a new college or complete a technical school and allow them to learn at work.
Responsibility for end-user support :
In today's fast-paced world, technology is the key to survival. Technology plays a key role in survival in almost every business and opens the door to the needs of the user support market. End-user support professionals are in high demand in today's technology-driven environment, so there's plenty of room for maneuver in this area to build an advanced career. Before you decide on a particular career, you must have an idea of ​​the responsibilities and responsibilities of this job. Below are detailed analyzes of support responsibilities for the end-user.
Key Responsibilities :
The primary responsibility of the end-user support engineer is to diagnose a malformed program in computer systems within an organization and to provide an immediate solution to the problem so that the organization can work effectively.
When a defect is detected in the computer system, the clients request the service experts at the end-user of the company to solve this particular problem. End-user support then diagnoses the problem and is working to fix it. In the event of a severe technical defect in the system, the end-user support representative must call the Level 2 technical support team to resolve the issue. The workload for end-user support depends on the company policies.
The primary end-user support activities include:
User support
Identifying, diagnose and resolving hardware and software problems of higher level in mainframe systems such as laptops and PCs
Installs and updates hardware and software and provides complete support for hardware, software and peripheral configuration for the end-user
Provide general desktop support, project coordination, imaging / re-imaging of PCs and laptops
Individual assistance of the end-user in relation to the technical defect, by telephone, by e-mail or in-person
Resolve network problems such as LAN connection, network access, e-mail, Internet, dial-up connection, etc.
Contact the third-party vendor to repair the system based on the maintenance contract and to resolve minor hardware problems if not covered
Support for the installation of other peripherals such as printers, scanners, etc., cabling systems such as LAN cables, network interface cards, cable switches, etc.
Work support
Support and support colleagues and work with other support groups and suppliers to solve second level problems
Develop strategies, support projects, and applications, test software, develop and promote with level 2 support to prevent future technical failures
Monitor and analyze the performance of an updated system, monitor performance, reliability, risks and benefits
Help network engineers create easy-to-use information materials like brochures and flyers, update the latest IP policies and other technical controls
Qualifications and skills required:
end-user support must have basic training in the configuration, installation, and troubleshooting of computer hardware and software. Depending on the qualification requirements and the area of ​​competence, a certification course will be considered for IT networks, hardware, software and / or specific applications. Someone with a degree in information management systems or information technology is preferred to a regular graduate.
Depending on the scope of the tasks, the work experience will also be considered in this work. However, many companies employ students directly at technical schools, as this activity involves a variety of tasks. Previous experience with MS Active Directory, DNS, DHCP, TCP / IP, and other technical knowledge is generally considered helpful for better positioning. In addition to work experience, interpersonal skills are also taken into account, since the main work areas and several customers have to be managed simultaneously.
Working hours :
Because end-user support professionals work in a technical field, they play an important role in the overall operation of the system. In addition to regular working hours, an end-user support representative may oblige you to work beyond the regular office hours and / or weekends due to shift shifts.

Salary Compensation
The average end-user support technician salary ranges from $ 40,000 to $ 50,000 a year, depending on the business, the complexity of the work, and the sense of responsibility.
Shortly, end-user support professionals will make great strides in their technology careers as they evolve. A quick look at the tasks of end-user care is always helpful when you are ready to start a career in this area.

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What is a Computer Network, Network, LAN, WAN, and Salary

Computer Network
Define the term Computer Network: Two or more computers are connected to transmit the data electronically. In addition to physically connecting computers and communication devices, a network system provides a consistent architecture that allows a variety of device types to transmit information in an almost seamless manner.
The primary network types are Local Area Networks (LANs) and Wide Area Networks (WANs). Local networks connect computers and peripherals in a limited physical area, such as an office, lab, or university campus, through connections (wires, Ethernet cables, fiber optics, Wi-Fi) that transmit data quickly. A typical LAN contains two or more high-capacity computers, printers, and large-capacity storage devices, known as file servers, that allow each computer on the network to access a standard set of files. With LAN operating system software that interprets inputs and directs networked devices, users can communicate with each other. Sharing printers and storage devices; and simultaneously access processors, data, or programs (instruction sets) located in the center. LAN users can also access other LANs or wide area networks. LANs with similar architectures are connected by "bridges" serving as transfer points. LANs of different structures are connected by "gateways" that convert data as they transfer among systems.
WANs connect computers and lesser networks to more extensive networks in larger geographic areas, including various continents. You can connect computers to cables, fiber, or satellites, but their users typically access networks/systems through a modem (a device that computers can talk to over the phone line). The largest WAN is the Internet, a network of networks and bridges connecting billions of computer users on every continent.
What is a Network?
A network is made up of two or more computers connected to share resources (such as printers and CDs), share files, or provide electronic communication. Computers in a network can be connected by cables, phone lines, radio waves, satellites, or infrared light beams.
The two most common types of networks are:
Local Area Network (LAN)
Wide Area Network (WAN)
You can also see references to metropolitan area networks (MAN), wireless (WLAN), or wireless (WWAN) networks.
Local Area Network (LAN)
A LAN (local area network) is a network that is limited to a relatively small area. It is usually limited to a geographical area such as a writing lab, a school, or a building.
Computers connected to a network usually categorized as servers or workstations. Servers are typically not used directly by humans, but always work to provide services to other computers (and their users) on the network. Services provided include faxing and printing, software hosting, sharing files and saving, messaging, saving and recovering data, full access control (security) of network resources, and many more.
Workstations are referred to as such because they usually have a human user interacting with them through the network. Workstations have traditionally been considered desktop computers, consisting of a computer, a keyboard, a screen, and a mouse or a laptop with an integrated keyboard, display, and touchpad. With the advent of tablet and touchscreen devices like the iPad and the iPhone, our workstation definition is rapidly evolving to include these devices because they can interact with the network and use network services.
Servers are usually more potent than workstations, although configurations based on requirements. For example, a server group may be located in a secure area that is not close to people and accessible only through the network. In such cases, it is common for servers to operate without a dedicated screen or keyboard.
Nevertheless, the size and speed of the server's processors, hard drive, and main memory can significantly increase system costs. On the other hand, a workstation may not require as much memory, but an expensive display to meet the needs of the user. Each computer in a network must be configured to use it.
In a single LAN, computers and servers can be wired or connected wirelessly. Wireless access to a wired network provided by wireless access points (WAP). These WAP devices bridge the gap between computers and networks. A typical WAP has the theoretical capability to connect hundreds or even thousands of wireless customers to a system, although the practical capacity may be much lower.
The servers are almost always connected to the cable network because the cable connections remain the fastest. Stationary workstations (desktops) are typically also connected to the network via a cable, although the cost of wireless adapters has dropped so much that installing workstations in an existing installation with short cabling may be more comfortable and less expensive. Use Wi-Fi for a desktop.
For more information on configuring a LAN, see Topology, Cabling, and Hardware in this tutorial.
Wide Area Network
WANs (Wide Area Networks) connect networks in larger geographic areas such as Florida, the US, or around the world. Dedicated transoceanic cables or satellite uplinks can be used to connect this type of global network.
Using a comprehensive network, schools in Florida can communicate with places like Tokyo in seconds, without having to pay big phone bills. Two remote users from around the world who equipped with microphones and webcam workstations can make a real-time conference call. A WAN is complicated. It uses multiplexers, bridges, and routers to connect local and metro networks to global communication networks such as the Internet. For users, however, an extended network does not seem to be very different from a local network.
Salary
In the United States, the average computer network technician salary is $44,562, while an independent technician earns $20.07 per hour, according to PayScale.

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CompTIA Security + Is it worth it

IT security is expected to increase by 28% between 2016 and 2026, making this an attractive career option. Many professionals turn to certifications to gain a reasonable edge in the marketplace. Today we take a closer look at CompTIA Security + certification and ask the question: Is it value it?
Security is unique of the fastest-growing zones in IT. The US Department of Labor (BLS) Bureau of Labor Statistics forecasts employment growth of 28 percent in computer and information technology for information security analysts between 2016 and 2026.) With growth rates above the national average, IT security positions remain a very beautiful career opportunity for those who assume security functions or seek a career change.
Nearly 90% of IT professionals have at least one certification. Many IT professionals see certifications as a way to gain a competitive advantage in the labor market. Unfortunately, not all certifications are the same, and popularity does not necessarily guarantee a return that will help you find a new job or ensure much-needed growth.
Today, we'll look at one of CompTia's outstanding certifications - CompTIA Security + - and see if it offers employment and higher wages benefits.
Information about CompTIA Security +
CompTIA is recognized worldwide and one of the largest IT trade associations in the world. CompTIA is a leading supplier of vendor-neutral certifications and has provided more than two million certifications since its launch in 1993. Currently, the company offers 13 vendor-neutral certifications in four key areas: core competencies, infrastructure, cybersecurity, and more. professional skills (eg project management or training).
One of CompTIA's most popular certifications, CompTIA Security + Certification, is part of the CompTIA core certification portfolio, which includes IT +, A + and Credit + networks. Security + is based on the technical and network knowledge acquired through A + and Network + certifications. Both A + and Network + are recommended requirements for Security plus certification jobs, as well as two years experience in security-oriented IT management.

Security + is an entry-level accreditation and ideal for people who want to establish themselves as IT security experts. Certification is for IT professionals who troubleshoot, configure, and manage network problems. It not only settles a candidate's knowledge of the core issues of cybersecurity but also his ability to perform the core tasks of cybersecurity. Holders of security and credentials are able to identify and resolve security issues. You are very familiar with managing and mitigating risk then detecting threats.
The latest version of the certification test is sy0-501. As with many other certifications, Security + is valid for a limited period of while and requires training for each renewal.

CompTIA Security +: Salary overview for certified professionals

Security + is often one of the first certifications that potential IT security experts have received. It is confirmed that a candidate has the knowledge and skills to perform a variety of security related roles for juniors and newcomers, such as: penetration testers, junior IT examiners and system administrators, network or security. Security + Skills are also used by security professionals, engineers and security consultants.
According to the April 2017 Report for Employment and Wages for Employment (BLS), the national average salary for security analysts is $ 99,690, the first ten percent earning over $ 153,000. A number of factors - such as the particular role of the job, years of experience, industry and geography - affect individual wages. The report finds that the use of IT security is the highest in Virginia, California, Texas, New York and Florida. On the other hand, the District of Columbia, New Jersey, New York, Virginia and Maine are the top winners if you are looking for excellence. (Similarly, the Global Knowledge and Technical Knowledge Report 2018 on Global Knowledge states that respondents from the south and northwest have received lower salaries and higher salaries in Eastern European countries.)
The BLS report also shows that the five industries where most IT security professionals are paid are: (1) wholesalers, agents and electronic brokers; (2) securities, freight contracts and other financial assets and related activities; (3) scientific research and development services; (4) construction of supply systems; and (5) legal services. For more information on job opportunities and security benefits in your location and in your industry, visit the Employment and Salary website in May 2017.
CompTIA Security + Is it worth it?
Are certifications important? The answer is a clear YES!
According to CompTIA, 96 percent of managers seek certifications when they find candidates or include certifications as part of the job requirements. Data from the IT Knowledge and Salaries Report from IT Global Knowledge 2018 shows that 15 percent of respondents said adding new certifications to skills has led to an increase, while some respondents reported increases of up to 16 percent. The Global Knowledge Report also recognizes that IT professionals earn 22% more than their non-certified peers. This strongly speaks in favor of obtaining certifications.

Are employers looking for security experts + certified?
The CompTIA Security + ID card is very popular with both jobseekers and employers. A simple hunt for "CompTIA Security +" on SimplyHired has resulted in 2,250 jobs where employers are looking for candidates with the + security certificate.

How about earning opportunities?
CompTIA Security + occupies the 10th place in the global knowledge list with the 20 most successful payment certificates. Also included in the first 20 lists are CISSP (CISP) 2 (first place) and ISACA's Information Security Manager (CISM) 6th place.
As you can see from the following table, the average salary of persons with CISSP or CISM status is $ 20,000 more than the average Security + Certification holders earn. This pay gap is not surprising, as CISSP and CISM are experts who are dedicated security professionals with experience at the height of their careers, while Security + is an entry-level model.

Certifications make the difference. Certified IT professionals acquire skills that allow them to work faster, easier and more safely, often with higher salaries. If you are new to IT security and want to test your skills against current or potential employers, CompTIA Security + is an excellent vendor neutral reference that adds value to the certification portfolio. However, if you are an experienced security expert, you should take a closer look at CISM or CISSP, as these certifications are more appropriate for security professionals.
If you have chosen the Security + certificate and need help with the exam, read a practical test and study guide we have prepared to assist you on your preparation journey.

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The SD-WAN market is getting into the router replacement

The worldwide market for software-defined networks (SD-WAN), including control and management equipment and software, grew 23% sequentially in the second quarter of 2019, while companies accumulated purchases to replace the installed router base. with activated SD-WAN device

According to IHS Markit | In the second quarter, major companies began to replace their existing routers with SD-WAN technology. Technology is now part of Informa Tech. SD-WAN revenue surges by 23%. These efforts have been expanded, and some deployments have reached up to 5,000 sites for a single customer, as reported by IHS Markets Data Tracker Market Technology.

"Our discussions with providers have shown that most SD-WANs are core technology," said Josh Bancroft, senior research analyst at IHS Markit. "As a result, larger companies have begun to upgrade their old WANs, router-centric with SD-WAN. Sellers are using upgrade options for customers with a large number of aging router devices."

VMware remained the leader in the SD-WAN market with the highest revenue share in the second quarter, followed by Cisco and Aryaka. Fortinet moved up to fourth position, benefiting from a continuous upgrade of the security apparatus for large enterprises.

The growing quantity of remote and mobile workers will continue to be an essential growth factor for SD-WAN devices. Despite the detail that compact appliances are the most cost-effective solution for home office deployment, traditional SD-WAN devices are still linked in home office environments. In the second quarter, up to 200 devices remained joined in the homes of radiologists in North America.
"In the future, we expect to continue deploying SD-WAN devices in the homes of remote workers using more compact or more traditional form factors," Bancroft said. "LTE connections and broadband connections ensure session-based reloading for unified communications users. It also encourages the security of sensitive patient data through security policies that can be set by the medical service providers in the orchestration portals at the device level. "

At the recent SD-WAN summit in Paris, it became apparent that SD-WAN vendors continue to invest in LTE devices and provide consistent traffic for applications deployed on mobile devices.
"During key discussions and notes, vendors said they are already testing the performance of 4G LTE interconnect devices from various vehicle manufacturers," Bancroft said. "A number of vendors are also in talks with automakers to prepare for the autonomous deployment of vehicles."

Further highlights of the market for data center networks are:

IHS Markit | Sales of SD-WAN technology project providers will grow to $ 4.4 billion by 2023.
The Data Center Tracker Marketplace Equipment Tracker covers the application delivery segment as a service. Quarterly revenues increased 3 percent (QoQ) to $ 24 million in the second quarter of 2019.
For application delivery controller vendors, hardware decreased by 2%, virtualized devices by 4%, and virtualized software ADCs by only 23%.
SD-WAN defined

For SD-WAN sales, IHS Markit | The technology captures the manufacturers' revenues in dollars for SD-WAN devices. The shipment tracking includes modules (I / O interfaces, textile cards and processing modules), power supplies and software (operating system, service functions, etc.) for the sales recorded in the chart quarter.

The entire does not contain revenue from WAN connectivity, services and support, product maintenance, managed services, and professional services. Where appropriate and possible, sales of charged products will be attributed to the brand and not to the OEM.
Regarding the sales of manufacturers with SD-WAN control and management software, we track software licenses provided for sales recorded in the chart quarter. IHS Markit does not contain revenue from WAN connectivity, services and support, software maintenance, managed services and professional services. Software licenses may be available indefinitely or for a fee. If so, and if possible, sales of renamed products are official to the brand and not OEM.

Market tracker for data center network devices

According to the forecasts by 2023, IHS Markit's Market Tracker for data center networks offers quarterly global and regional market size, vendor market share, analysis, and trends for Ethernet switches for data center, by category, and market. The tracker also includes category-by-category application controllers, software-defined WAN (SD-WAN) devices, and control and management software. Suppliers included include A10, ALE, Arista, Fortinet, Array Networks, Aryaka, Barracuda, Cisco, Citrix, CloudGenix, CradlePoint, Cato, Dell, F5, FatPipe, HPE, Huawei, Hughes, InfoVista, Juniper, KEMP and Nokia (Nuage) . , Silver Peak, Radware, Riverbed, Talari, Teloip, VMware, Versa, ZTE, and others etc.

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Site surveys that improve your wireless network

1 - Overview of Predictive Sites
They are often understood; this type of pre deployment site survey offers cost and time efficiency and is very accurate. Using RF and specialized algorithms, site surveys will produce RF projections in your specific environment.
In our experience, this software is very accurate and gives you incredible insight into their environment. In combination with an experienced wireless service provider, a successful design can be achieved even in high-density areas. The key to a good predictive survey is to have as much information as possible. We recommend creating floor plans and blueprints.
2 - Survey on physical locations
This type of wire recommended for more complex wireless purposes. This usually affects applications from AP to AP and is often conceptually sensitive. For example, RTLS in hospitals, wireless video surveillance and multimedia over the air.
Typically, an on-site survey uses the projected results to compare them to the wireless design and create that design in the light of real-life interference or noise. It's important to simulate applications running on the network to make sure they are working correctly.
3 - passive
With these survey types, you can capture RF data from all access points in a specific area and review your design requirements. This feature allows you to save WiFi thermal maps, giving you a good overview of the extent of your coverage and the presence of holes at different levels.
Key design elements that passive validation can support include primary and secondary RSSI interference, noise, SNR, and co-channel interference.
4 - After validation
A wireless network design can be great on paper, but real success is that it does exactly what it needs to support. A site survey after validation will ensure that your new network meets the requirements you set at the beginning of your design.
Areas to consider include data rates, radio device ratios, jitter, latency and quality of service, high density and co-channel interference, and other RF characteristics.
You can even use an application performance test to test your network on the application side and get a single view of your network performance.
It is important to understand the different types of site studies. To find out when you need it and to make sure your next wireless network is working correctly. In this way, we are confident that your stress level will undoubtedly decrease.
The Definitive Checklist on Wireless Site Survey
1. Identify your wireless needs
Before running the actual survey on the site, it is essential to consider your wireless network needs. What is the desired speed and bandwidth? How many client devices will access the network simultaneously? What emission power will they have? These are all factors to consider before starting your investigation.
2. Get a floor plan
The next step is to get a diagram of the area covered by the network. Construction plans are perfect, but a fire evacuation diagrams can be used if it does not exist. On the floor plan, note the positions of walls, stairwells, elevators and other elements that could lump wireless signals.
3. Perform a detailed procedure
The ideas are useful, but they do not tell the whole story. You will need to complete a complete survey on the wireless coverage area, detecting all the crucial elements that are not included in the projects.
4. Evaluate the current infrastructure
Find locations where you can mount wireless access points, such as ceilings and pillars, and note the locations of existing wired network cabinets and existing access points.
5. Determine areas to cover
Where is it most important for users to have high bandwidth? Offices, meeting rooms, and meeting rooms are usually essential. Is good coverage needed even in corridors, bathrooms, stairwells and elevators? Do not forget the service areas that can accommodate wireless equipment. Indicate these areas on the map. Being strategic in the spaces to be covered, you will obtain a powerful and efficient network.
6. Decide temporary positions of the access point
Based on the considerations above, develop some initial ideas for the location of access points. Be sure to check the extent of coverage of your access points. Create overlaps between nearby access points to ensure seamless roaming, dynamic load balancing, and network resiliency.
7. Participate in a survey on the wireless site
Here are some options. You can install the wireless site detection software on a laptop or purchase a specialized survey tool. In any case, place your wireless access point in each of the temporary slots, then use the poll tool to collect data at different times. The software records the connected access point, the transmission rate, the power and the signal quality. The more complete the procedure, the more useful the survey will be.
8. Refine the locations of the access points
Based on the data you collect, play as you move access points to find the optimal places. Experimentation at this stage will pay off once the network installed.
9. Save the results
Once you have found the best locations for access points, save them on floor plans. Congratulations - your wireless network is now designed and ready for deployment. However, keep in mind that wireless polls should be done at regular intervals to maintain high performance. Radio environments can modify with new wireless devices or new furniture. The locations of the access points will need to be adjusted periodically.
As you can see, many steps lead to a successful survey on the wireless site. It is an important task, the result of which affects the daily performance of your network. That's why we recommend leaving this to the professionals. Turnkey technologies have vast experience in conducting wireless surveys for a wide range of businesses. Contact us today to start your study on the broadcast website.

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Fiber Optics: How it Works, Uses, Installation, and Salaries

Fiber Optics, including spelled optical fiber, the science of transmitting data, speech, and images by the passage of light through thin, transparent fibers. In telecommunications, fiber optic technology has practically replaced copper wires in telephone lines and is used to connect computers in local networks. Fiber optics are also the basis of fiberscopes, which apply to examine the internal parts of the body or to inspect the interior of manufactured goods.
The essential support of optical fiber is a skinny fiber, sometimes plastic, but usually glass. Typical fiberglass has a diameter of 125 microns (μm) or 0.125 mm (0.005 inches). This is actually the diameter of the sheath or the outer reflective layer. The core or internal transfer cylinder can have a diameter of only 10 μm. Mountain. A process known as total reflection allows irradiated light rays in the fiber to propagate long distances within the core with remarkably low attenuation or intensity reduction. The degree of attenuation over the range varies depending on the wavelength of the light and the composition of the fiber.
When glass fibers of core/sheath design were introduced in the early 1950s, the presence of contaminants limited their use to short lengths sufficient for endoscopy. In 1966, England-based electrical engineers Charles Kao and George Hockham proposed using fibers for telecommunications. And in less than two decades, quartz glass fibers were made with enough purity to transmit light signals. Infrared for 100 km (60 miles) or more without having to be reinforced by repeaters. In 2009, Kao honored for his work with the Nobel Prize in Physics.
How FiberOptics Works
The light guide through a fiber optic cable by being repeatedly reflected on the walls. Every tiny photon (light particle) bounces off the tube-like a bob over an ice rink. Now you can expect a light beam to escape from the edges through a transparent glass tube. Though, if the light hits the glass at a very shallow angle (less than 42 degrees), it is reflected again - as if the glass were really a mirror. This phenomenon is called total reflection. It is one of the things that keep the light in the tube.
The other element that keeps the light in the tube is the structure of the cable, which consists of two separate parts. The main part of the cable - is called the core and is the bit through which the light passes. Another layer of glass, called a coating, is wrapped around the outside of the core. The surface has the task of keeping the light signals at the center. It is possible because it is made of a different type of glass than the core. (Technically, the coating has a lower refractive index.)
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Uses for fiber optics
Pulling the light through a pipe seems like a tasty scientific trick, and you couldn't believe there would be many practical uses for something like this. But just as electricity can drive many types of machines, light rays can carry many types of information - and help us in many ways. We do not notice how fiber-optic cables have become every day because of the laser-powered signals. They transmit sparkle well below our feet, deep beneath the office buildings and city streets. The technologies that use it - computer networks, broadcasting, medical scanning and military equipment (to name just four) - are almost invisible.
Fiber Optics Installer

A fiber installer is responsible for installing, preparing, and troubleshooting fiber optic cables and systems. The person skilled in the art designs optical paths and passive optical networks. They have a good understanding of cable types, cable color codes and other cabling techniques. This specialist must deal with all problems related to the installation of optical fibers.
The person skilled in the art has a thorough knowledge of the most important specifications and parameters. It is the responsibility of the fiber optic installer to check the newly installed cables. The installer must troubleshoot fiber optic cable and other network systems. You are responsible for splicing optical fibers mechanically or using a fusion splicer.
The fiber optic installer completes and tests the fiber optic with a plug on the device. You have to design the entire fiber-optic system and take care of the construction of fibers and cables. It is the cable installer who is in charge of installing the end connectors. Experts need to know the factors that affect the fibers well.
They design the entire fiber optic system and maintain the construction of fibers and cables. You must have a good knowledge of optical fiber cable jobs and optical time domain reflectometers (OTDR). The installer must also be able to test the spliced ​​fibers with an OTDR. An installer set-up services for new customers and manage existing devices. You should be able to recognize and resolve problems with lines and networks. The fiber cable installer is responsible for installing the end caps. Fiber optic specialist examines the connectors with a wattmeter and a light source. Driver/Installer completes and tests the fiber optic cable with a plug at the outlet of the central unit.
Salary for the Fiber Optic Installer
Based on an estimate of the actual wage, the average salary for Fiber Optics Installer ranges from around $ 14.60 an hour for beginners to $ 19.60 an hour for field technicians. Agreeing to Glassdoor, the national average salary for fiber optic installers in the United States is $ 32,598.

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What is the Scope of Work: 6 Examples and Guidelines for Writing SOW

Definition:
The workload (SOW) is the most important stage of the discovery process, as it forms the basis for the future of the project. The terms of reference should include milestones, deadlines, results, and expectations. If a workload is not clear and detailed, the probability of failure or lack of communication with the client increases.
The SOW provides the necessary address for the project. In this way, the customer can meet all critical deadlines and ideas before receiving delivery. The SOW also allows the provider to clarify all questions and understand expectations before the next step. This movement aligns the vision and responsibility of both parties to ensure a successful final product.
Guidelines for Writing SOW
The Scope of Work (SOW) is the scope of an agreement that describes the work to be performed. The Terms of Reference must include all the milestones, reports, services, and final products that the executing Party is expected to provide. The terms of reference must also include a calendar for all deliverables.
The problem with most workspaces is the lack of specificity, that is when the two parties disagree with what should have been delivered, and one review of the SOW does not support one interpretation over the other. This problem is widespread in research agreements and often occurs where disputes occur. The best way to escape this problem is to avoid any ambiguity.
Scope of work must include the following components:
1. Glossary:
In the glossary, spell out any acronyms used in the SOW. Also, add definitions of weird or unusual terms. Think of the document from the perspective of a person who does not work in a particular industry or discipline.
2. Problem Statement:
Briefly describe the problem to be resolved with this exam (1 or 2 paragraphs are Ok). Describe the scientific and technological basis, i.e., the current state of the art or the development of the area to be promoted.
3. Objectives of the agreement
At the start of this section, complete the following sentence (please be brief):
The goal of this project is...
Complete the sentence by briefly describing the objectives and explaining how to achieve them. Goals can be technical, economic, or social. Please be brief, maximum two to three sentences.
4. Purpose of the contract/services
Complete this section with measurable or identifiable project objectives at the end of this agreement. Here, the facilities provided must be listed. The services provided consist of a task and a final product.
Poor example:
Task: Assess classroom needs for public health awareness.
Deliverable: Write a program to meet your needs.
The difficulty with sow scope of work example above is that nothing is said. The task must be measurable, and quantifiable.
Good Example:
Task: Survey of 4 classes with 20 asthma-sensitized students. Each class answers a questionnaire containing 25 questions, assessing their general knowledge about public health-related asthma. An examiner should need about one hour to complete the survey with each class and another two hours per class to interpret the data.
Available: A 10-hour postgraduate program of up to 20 participants treats deficiencies in public health education in the prevention and treatment of asthma.
By reading the task and the deliverables, the administrative staff must be able to build the budget associated with the specifications. More importantly, there should be no question about the expectations of the exporting party when testing delivery items. A performance description can contain many results, but each must be broken down into tasks and end products to indicate what expected.
5. Administration
If there are meetings, calls, conferences, or other "informal" results, they should list in the Administration section of the service description. Any request that is not the end product of a particular task but is submitted by the performing party should describe in the Administration section of the mandate.
Poor example:
PI is asked to produce weekly progress reports during the soybean season, with more frequent reports during the high season.
The issue with the example above is that it does not specify what should be in the reports, which means "more often" and when the "hard time" is.
Example:
The PI is required to produce weekly reports, including analysis of wind patterns, fungal spore distribution, and potential risk areas. During the high season, from May 15 to July 15, CP may be asked to submit reports twice a week.
6. Timeline
This section contains all the data of the project. It specifies the dates of the tasks and the services to be provided. It also covers data for the central part of SOW.
There should be no ambiguity in the expectations of the exporting party between the glossary, the problem definition, the objectives of the agreement, the objectives/achievements, and the administrative components of the SOW. Together, these elements must provide a complete picture of what is expected when and in what form, taking into account specific requirements.

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What is an Enterprise Support Engineer: 5 Common mistakes in working with Enterprise Support

Enterprise Support Engineer: Summary
As an Enterprise Support Engineer (ESE), you work directly with our most significant and most strategic business customers to identify, identify, and resolve your technical issues.
You become a trusted advisor and client advocate for accounts in your assigned portfolio: you get to know the customer's environment. Provide expert technical support and understand and defend your needs. It manages "business-critical" support escalations and acts as an active member of the account team.
In this role, you are accountable for working with important multi-level customer contacts, from technical and administrative contacts to executives. It helps identify IT goals, uncover customer weaknesses, make recommendations, and identify current and future IT needs. You will perform a significant role in helping our customers avoid unplanned disruptions by providing proactive guidance and recommendations for best operational practices, both tactical and strategic.
In this role, it is a crucial element to ensure the highest level of customer involvement. Through regular contact with your assigned customers, you will build deep relationships and use these relationships to conduct conversations that will ultimately help to gather detailed profiles of our clients. By capturing data and a deep-seated interest in questions, you can use your trusted advisor position to examine and understand key initiatives within your customer base and identify the areas in which BlueCat products can help achieve those goals.
5 Common mistakes in working with Enterprise Support
When your company enrolls in commercial support, it makes sense to leverage financial investment. However, I have seen several ways in which companies collaborate with commercial backing, resulting in poor results.
1. Do not think that Enterprise Support replaces employee training.
You may be asking relatively basic questions for AWS support. However, if you are primarily concerned with the commercial backing to answer basic questions about the use of this service, you can better spend your money on hiring in-house staff who are already familiar with AWS concepts. Despite all efforts, AWS cannot handle its applications as internal staff can and should.
2. DO NOT treat business support personnel as if you were the enemy.
Because they are not, I have seen people who have drawn definite lines between "us" and "them." These begin at the level of communication errors and continue in the area of ​​empathy errors.
Yes, I understand that you want to keep company information secret. You don't want to explain that the technical problem you are trying to solve is classifying Twitter for dogs' pets by breed and size. But you must find an acceptable way to share what you are trying to do, or professionals have a limited ability to help you. If you refuse to tell your account team what you are working on, you will not be bothered if it turns out that AWS is launching a service that will solve your specific problem.
AWS offers multiple services that can help solve everyday problems. It always amazes me how many times I see a structural problem in a client's environment that reflects what happens in another client's situation. If you are trying to move data from one place to another or omit a frustrating restriction on the AWS offer (or your perception of that restriction), talk to your account team first.
3. DO NOT be rude to the business support team.
If your first answer to any AWS service incident is to blame your answering machine, you're not just wasting your money, and you're also an idiot. TAMs are customer-oriented support staff. They cannot cause business interruptions (well, not without much creativity!), To break down business operations or to demand specific answers from customers of engineers who do everything in their power to respond to the disruption. By shouting at them, you become the commercial version of someone calling Dell to tell the poor phone support representative that your laptop is not working correctly.
You have the right to be upset when a service you pay for fails. However, it is not a productive use of one's time to eliminate this frustration in people who are often as dark as you.
4. YES, treat Business Support as more than a paid ticket tracking service.
Typically, engineers operate business support as if the sole responsibility of the support team was to track their AWS tickets. While tickets are essential (unfortunately, they are one of the few ways large companies internally communicate between multiple units), this is the smallest part of what enterprise support engineer companies offer. If you see support only in terms of troubleshooting, it makes more sense and more economically to hire a few people with the necessary skills to perform this function.
5. Understand that you need to restore the relationship regularly.
Business support has many benefits, but only if you and your team know they exist. To this end, it is crucial to understand how the relationship with the AWS era changes. You hire new staff; they shift the crew to an end, and suddenly you have a team of developers that have never officially submitted to commercial support. Update and renew this relationship regularly, especially if the organization has staff on both sides.

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