Future prospects for technical assistance jobs for older students

 On-campus or off-campus, one of the most common tasks for older students completing science and technology courses is the role of technical support. However, there are many myths and prejudices against the role.

First-generation students are warned about a career in technical assistance that says it's a dead end, there's not much growth or how engineers should pursue bigger goals instead of taking on that role. However, the reality is very different.

A technical support job for first class students offers as many options as any other profile and it is up to the students to get the most out of the job.

What is a Technical Assistant role?

There are two types of technical support roles: enterprise and retail customers. The role is primarily a customer service where you help customers answer their questions. The annual income of IT support engineer salary would be high.

In most IT companies, technical support for cleaning products means dealing with customers of the company or other companies.

Companies like Microsoft, Oracle, Wipro, SAP, HCL, Cognizant, Accenture and Genpact offer technical support.

This is because they have cloud services and software support services that other companies use.

What is the growth structure in a technical support role?

A career in technical assistance, like any other job in an industry, can become what you want. Here are some general growth models for the role of technical support for new engineers and science graduates:

Vertical increase in function

Vertical growth means taking on the role in the same area. In general, most companies have the following hierarchy of technical assistance:

 

·         L1 technical support

·         L2 technical support

·         L3 technical support

·         L4 technical support

·         Server/system administrator

·         Network / system / administrator

·         Team leader / operations manager

·         IT Manager

·         IT Head

Ideally, it takes 3-4 years to switch from L1 to L4, another 10-15 years to switch from server administrator to IT manager.

This type of hierarchy is often observed in Indian companies and cannot be compared to foreign companies.

These types of levels are created to give employees the opportunity to grow and demonstrate different skills.

You need to develop the right skills and learn from your seniors and managers. You can continue to work in the same company to grow.

Many people think that jumping jobs are the best way to grow. But sometimes a number of employees leave the company and the remaining employees are promoted.

However, this strategy may not work for all companies. You can change jobs if you feel that your growth is inadequate or if your managers support you.

Growth by changing roles

Most people starting out in the role of technical support for fresher engineers want to get to a point in software development. This is because there are many options in this area.

However, for these roles you need a certain qualification, which means you have to do extra work. You can move to this role by:

Learn skills through courses such as Python, Java, C or Scala

Implementation of secondary projects in software development as such requires previous experience

Switching to start-ups, where the focus is on skills, rather than years of experience that make switching possible

Every IT company has a software development team, so you can move within the same company.

A good network, excellent performance in your current role and additional skills ensure that you have at least the chance to take on the role.

Moving to other companies will be difficult because they expect some level of experience. You must also be ready to start from a lower level because you are starting a new role.

The role of management through higher education

A great way to take advantage of your experience in a technical assistant career is to return to the IT industry with a management degree like an MBA.

While this is an expensive option and you have to spend money and two years of earning, getting an MBA after engineering is a major boost to your career. There are many engineers who choose the MBA path to change their role.

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Red Hat introduces new Certification and Training Courses

 Red Hat, the world's leading provider of open source solutions, is now offering a new qualification for system administrators working with Red Hat Enterprise Linux. Along with the availability of Red Hat Enterprise Linux 6, the Red Hat Certified System Administrator (RHCSA) certification replaces the previous Red Hat Certified Technician (RHCT). Also, the company has restructured its training courses. More and more interactive mediation methods used. Besides, different opportunities that established on the changed conditions and tasks of system administrators in a heterogeneous IT landscape.

Red Hat has been offering certifications and courses for system administrators for ten years. During this period, the IT infrastructure in the companies changed significantly. Linux has become increasingly prevalent, the boundaries between job profiles have become more porous, and today's system administrators need to be able to handle a wide range of platforms in sophisticated data centers. Red Hat has therefore adapted its training courses and aligned them with the different job profiles, know-how, and experiences of the participants - including Windows and Solaris administrators.

"With the introduction of RHCSA certification, role-based training paths, and simplified access to courses, we offer a training and certification program that meets current needs," says Danielle Tomlinson, senior director of Red Hat's training program. "As Red Hat continues to expand in the enterprise, IT professionals need more and more knowledge of Red Hat's products and solutions and the necessary certifications."

With the launch of Red Hat Enterprise Linux 6, there are also two new basic courses. IT staff without a Linux command line experience can start with the Red Hat System Administration I and II courses and then take the RHCSA exam. For system administrators with at least one year of experience, there is an RHCSA Fast Track. Interested parties can have their knowledge determined in a placement test.

The RHCSA exam is a performance-related, practice-oriented evaluation of skills and knowledge in the field of system administration. Certified IT staff can quickly handle every day and system-critical tasks. Although there are some differences between the discontinued RHCT and new RHCSA certification, employees who have the RHCT certificate for Red Enterprise Linux 5 have the opportunity to qualify for RHCSA without much additional effort.

Red Hat's new training program includes four training paths: a course for IT professionals with experience in Windows and other GUI-based systems, one for Solaris administrators, one for Linux administrators with two to three years of experience, and one veteran administrator. All courses build on the existing know-how and impart practical knowledge.

Red Hat's courses focus on immediate action. The new training attaches great importance to the participants being able to gain practical experience in interactive learning units and workshops and to be able to check the acquired knowledge promptly. Participants can build on their previously acquired knowledge and develop their expertise. Investments of companies in the education of their employees are thus protected, while their productivity increases.

Red Hat Launches Global Education Offensive

The world's leading open source and Linux provider today unveiled Red Hat Academy. This educational package enables schools and colleges to offer an academic version of the Red Hat Certified Engineer (RHCE) training and certification program. The program, initially available in English only, provides high-quality, up-to-date IT curricula based on Red Hat's operating system and open technologies. Educational institutions can offer the RHCT Certification to help address the global shortage of skilled IT professionals involved in integrating operating systems, networks, applications, databases, web servers, and public organizations Internet are dependent.

The combination of the Red Hat training program with RHCT certification provides an expandable foundation for almost any IT career path, such as system administration, network engineering, C or C ++ programming, databases, web development, PC repair, and security applications. At the same time, it is excellent preparation for studying computer science at the university. "The Red Hat Academy curriculum is ideally suited to teaching learners how computers and networks work," said Peter Childers, Vice President of Global Learning Services at Red Hat. "With Red Hat Academy, instructors have a tool at their fingertips that makes it very effective to teach, learn, and master their skills and abilities."

"It’s a pleasure to be the first school to use Red Hat Academy," said Sylvia Anderson, Director of Technical Workforce Development Programs for Guilford County Schools, North Carolina, one of the model employee development programs in the US. "We believe this program provides our students with the best opportunity to acquire solid computer engineering skills that will be useful to almost any future career, regardless of whether they go directly to the practice or study at the university."

Business is showing great interest in introducing Red Hat Linux training in Guilford County schools. Dr. Sue Polinsky, chair of the Guilford County Schools' College Tech Prep IT Committee, has been very supportive of the launch of Red Hat Academy. "Business leaders in our country have been calling for Red Hat Linux certification training for our students over the years, and today they support this initiative," says Dr. Polinksy. "This training gives more young people a chance to enter the IT sector right after graduation, or be better prepared as university students from the outset, successfully closing the gap between the schools and the economic development initiatives."

Red Hat Academy implemented at a time of limited financial flexibility for schools and colleges, states, and states. However, there is a need to raise education levels, overcome the "digital divide" and be globally competitive. "The costs and legal burden of deploying proprietary software are becoming less and less justifiable, directly affecting the opportunities and development opportunities for young adults and the workforce as a whole," said Matthew Szulik, Chairman and CEO of Red Hat. "Schools and universities around the world are demanding better programs for computer training and access to and choice over reliable software technologies."

"The specific positioning of Linux makes it possible to reconcile technology and education, and Red Hat Academy now has a high-quality curriculum based on the Red Hat RHCE curriculum that has adapted to the needs of schools and colleges, "said Tom Miller, vice-dean of NCSU's DELTA, one of several Red Hat Academy partners. "Educational institutions can benefit greatly from this powerful and practice-oriented educational offer, especially in this critical phase for schools and universities."

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Things you should know about light and dark fibers

 Companies definitely need to stay connected. However, when choosing a network, many small companies do not know what options are available. And even if, most are not sure which option is best for them.

Therefore, it is significant for businesses to know first that there are three routes to choose from when choosing a network. These are telecommunications with closed glass fibers, illuminated glass fibers and copper (also called cables).

In order to help small businesses make the right choice, closed fiber provider Arch Fiber Networks compared the three options. The comparison is based on six parameters: speed, security, scalability, infrastructure, downtime and costs.

Fiber optic networking options for your small business

Let's take a closer look at each one to see how the two network dark fiber vs lit fiber options work.

 

Speed: Fiber Bed and Dark Fiber Excel

With ignited and closed glass fibers you can reach a speed of 1000 Mbit / s. The cable, on the other hand, offers 100 Mbps, which are distributed to the customers.

 

Safety: Dark Fiber Safest

Unlike cables and hot fibers, which provide multiple access points, increasing the risk of harmful interference, the number of access points is limited by dark fibers.

 

Scalability: Closed fiber offers more options

With cable you get a bandwidth that is controlled by a third party. The fiber-optic bed comes with bandwidth controlled by a third-party vendor and offers moderate scalability.

 

However, with closed fiber, you can configure your own lasers and use the extra bandwidth.

Infrastructure: Dark Fiber gives you control

If you opt for a cable or fiber optic ignition, you have no control over the network. But with closed fiber, you can control the network.

Holding time: Shortening of hold time with closed fibers

With Dark Fiber, you can control maintenance and the network is less exposed to traffic. This means you have less downtime.

Cost: cable at a lower cost

If you opt for cable, you pay monthly service fees. This is cheaper than what you pay for fiber burning. With dark fibers, however, there is potential for higher procurement costs if construction is needed to reach the locations.

 

The difference between dark and light fiber?

Recently, we considered whether a license for an electronic communications service provider (ECS) or an electronic communications network (ECNS) is required for a company to have an infrastructure that can manage electronic communications or broadcast services.

 

The regulatory framework for ECS and ECNS licenses is a muddy puddle, which, frankly, is difficult for me to resolve if I do not spend many hours on the mental equivalent of rich snorkeling.

 

However, I did find some interesting information that applies in many jurisdictions around the world. This refers to the problem of fiber and whether it is considered "lit" or "dark".

 

Generally, dark fiber or non-fiber in this context refers to the unused capacity of the optical fiber that may be available for use. In other words, this is the potential network capacity of the telecommunications infrastructure.

 

Due to the high cost of a fiber optic installation, a conventional closed fiber would have been planned and installed at a significantly higher rate than is required for current demand to ensure future network expansion and redundancy.

It is now an increasingly common practice for a closed glass owner to rent "dark" fiber optic cables to a company that has a valid license to illuminate such fiber optics and provide electronic communication services over a network. Dietary fiber.

 

The ignited fiber is generated in a reverse manner when the closed fiber is "turned on" by an ECS licensed service provider when electronic communications services are provided to its customers. Lit fiber is a simple fiber-optic cable connected to a terminal of a telecommunications device.

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What is Linux System Administrator and Steps to Start Your Career

 A Linux system administrator or SysAdmin is an IT specialist who oversees the life of Linux software installed on a server, computer, or other hardware, including network devices. As a Linux system administrator, your responsibilities include software installation, daily application maintenance, and a general understanding of Linux operating systems. As part of the regular maintenance team, you need to monitor the status of the system and make sure the security areas are up to date for the network systems to work well for commercial users.

What Does a Linux Administrator Do?

A Linux administrator is an IT expert and a people administrator. Administrators monitor their team and ensure that all employees are in action and that the project progresses according to the plan. Linux Engineers can train other team members and leaders. You monitor one or more servers and make sure they are healthy. Perform periodic backups and administer patches as necessary.

Seven Steps to Start Your Linux SysAdmin Career

Linux is hot right now. Everyone is looking for talent for Linux. Recruiters are pushing everyone with Linux experience to the door, and there are tens of thousands of jobs waiting to do.

But what if you want to take benefit of this trend and you do not know Linux yet? How do you start?

1. Install Linux

I should be almost natural, but the first key to learning Linux is installing Linux. The LFS101x and LFS201 courses provide detailed sections on installing and configuring Linux for the first time.

2. Take LFS101x

If you are new to Linux, it is best to start with our free introductory course in Linux LFS101x. This online course, hosted by edX.org, covers the various tools and techniques that Linux system administrators and end-users use to perform their daily work in a Linux environment. It is intended for experienced computer users who have limited or no familiarity with Linux, regardless of whether they work in an individual or business environment. This course will give you excellent hands-on Linux skills from a graphical and command-line perspective, so you can easily navigate through the leading Linux distributions.

3. Look at LFS201

Once you've completed LFS101x, you can get started on the most complex tasks in Linux that you need as a professional system administrator. To acquire these skills, you should use LFS201 Essentials of Linux System Administration. The course provides detailed explanations and instructions on each topic as well as many exercises and labs to help you gain real and hands-on experience with the subject.

If you prefer to be taught by a live instructor, or if you have an employer who would like to support you as a Linux system administrator, Linux System Administration LFS220 may be of interest to you as well. This course covers similar topics as the LFS201 course but will be taught by a skilled instructor who will direct you through the labs and answer any questions you may have about the topics covered in the class.

4. Practice!

Practice makes perfect, and this applies to both Linux and any musical instrument or sport. Use Linux regularly after installation. Repeat the essential tasks until you can quickly run them without reference material. Learn all about the command line and the graphical interface. This approach ensures that you have the skills and knowledge necessary to succeed as a professional administrator of the Linux system.

5. Get Certification

Now that you are familiar with LFS201 or LFS220 and have completed some practical tasks, you can now hire Linux Administrator and obtain accreditation as a system administrator. You need this certification because you can show employers that you have the skills to become a professional Linux system administrator.

There are currently several Linux certifications on the market, and they all have their place. However, most of these certifications refer to a specific distribution (such as Red Hat) or are based solely on knowledge and have no real understanding of Linux. Certified Linux Foundation System Administrator certification is an excellent alternative for those looking for flexible and meaningful entry level certification.

6. Participate

Now, you may also consider joining a local Linux user group (or LUG) if there is one in your area. These groups are usually made up of people of all ages and levels of experience. No matter where you are interested in Linux, you can find people with similar skills or more advanced Linux users who can help you answer questions and suggestions. To find out if there is a LUG near you, visit meetup.com, contact a university, or search on the Internet.

7. Learn to Love the Documentation

Finally, if you are stuck on Linux, do not forget the documentation that comes with Linux. With the man (for the manual), information, and help commands, you can find information on virtually any aspect of Linux directly from the operating system. The usefulness of these integrated resources can not sufficiently be emphasized. He will use them throughout his career to know them from the beginning.

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