Field Service Technician Desired Job Profile

 The field service technician can have different roles depending on the sector and the company in which he works. In general, they are responsible for managing all customer support tickets in various facilities. Installation, repair, maintenance, system improvement, and on-site testing are some of the most common functions of the field service technician.

Technical description of Field Technician

As a field service technician in our company, you will be responsible for ensuring proper activity management in order to achieve exceptional customer satisfaction.

Duties and responsibilities of the field service technician

·         Perform customer support activities

·         Perform all on-site installation, repair, management and maintenance activities

·         Track and document the progress of the work

·         Perform troubleshooting

·         Identify all problems

·         Suggest and implement the solution

·         Operate the vehicle safely

·         Check and update the field automation systems and databases

·         Comply with company rules and regulations

·         Join colleagues and other team members

·         Building relationships and trust with customers and customers.

Field Service Technician requirements and qualifications

·         X years of experience Field Service Technician or similar role

·         Experience with managing and preserving technical equipment

·         Critical thinker and problem-solving skills

·         Team player

·         Good time-management skills

·         Great interpersonal and communication skills

·         Accustomed to using mobile tools and applications

The Role of the Field Technician

IT Field Technicians are essential to the work we do at Handex. They perform a variety of duties at various environmental remediation and industrial service job sites, including wastewater treatment facilities and refineries.

Examples of the work our Field Technicians do include:

·         Performing project-related duties, including lifting and material handling tasks

·         Monitoring systems and performing preventative maintenance

·         Handling repairs

·         Performing sampling work, including gathering readings and samples

·         Collecting and recording accurate and complete field data

·         Calibrating and operating field parameter meters

Field Technicians perform their work in varying environments, including all weather conditions. They work indoors and outdoors, occasionally at great heights or in confined spaces, and in temperatures that are sometimes very hot or cold.

Field Technicians help maintain Handex quality standards by identifying any current or potential problems on the job site, then taking the steps needed to resolve or prevent them. 

Field Technicians also help maintain Handex health & safety standards of “Nobody Gets Hurt” by always adhering to and promoting all health & safety policies and protocols. 

Hiring the Right Field Technician

When Handex seeks Field Technicians to join the team, we look for individuals who want to be a part of the work we do, and who are interested in performing work with different project tasks on various job sites.  We look for an excellent work ethic, great communication skills, and a team-player attitude. 

As most of the work we complete requires different licenses and certifications, we also seek candidates who have licenses or certificates applicable to the industry, such as the 40 Hour OSHA HAZWOPER Certificate and TWIC card.

For work experience, while knowledge of and experience in environmental remediation work is helpful, it is often not a requirement, and the Handex team will provide training as needed. It is an industry Handex has been associated with for over 40 years, and we welcome the opportunity to introduce this exciting industry to new individuals!

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Master Console Operator

 Are the one looking to start your carrer as a Master console Operator? The master console operators are qualified professionals who perform a variety of computer-related services. These people not only manage them but also maintain the coordination of local networks (LAN) and WAN (geographical networks), mainframe networks and hardware, software and devices used in computers.

These operators are the administrative users of the system console, which has complete control. You have access to all the systems defined in the IT environment, and you have the right to create and manage various console operators. Each master operator can generate, assign and override administrator rights to install software or hardware actions.

These experts help to configure and use intranet systems, Web sites, hardware, and software for Web servers and are also responsible for monitoring and optimizing connectivity and performance problems. Console operators in the fields of public and private information technology (IT) are often referred to as main console servers and supervisors of computer network engineers.

Freelance has become one of the world-famous facts known for its flexibility and flexibility in your office. Just log in, and the Field Engineer gets you moving. We have seen a brief on  what is a console operator, now will check what are the key responsibilities of a Master Console Operator

Work responsibilities :

The scope of work carried out by these operators is extensive. In addition to troubleshooting LAN, WAN, and mainframe networks, workstations, and Internet connections, they are responsible for data center operations and maintenance, the evaluation and installation of network hardware and software, systems and applications, and the management and monitoring of systems and systems responsible for responsible networks.

Operators are also responsible for repairing and updating the hardware and software of the Web server, monitoring network traffic and security issues, and regularly launching and closing networks and maintaining audit trails.

If necessary, they can perform backup and recovery operations, checks, and security checks after a system crash.

Other tasks include observing installed software, surfing the Internet and using e-mail, and running shell scripts and other required scripting engines.

In terms of interpersonal tasks, the operator may be responsible for monitoring other people in the console panel and often assist in solving problems encountered by customers or customers.

The main console operator should be able to monitor and ensure network security for assigned system terminals. The console must be connected to the entire main system of an organization so that the information can be retrieved from every angle based on needs. Although there are many vendors on the market, Field Engineer is a unique platform that represents the solid platform for the main console freelance operator.

 

Salary :

According to Payscale, an early console operator with 1-4 years of experience earns an average total compensation (including bonus, bonus and overtime allowance) of $ 14.13, based on 20 salaries. A mid-career console operator with 5-9 years of experience earns an average payment of $ 14.02 based on 12 salaries. An experienced console operator with 10-19 years of experience earns an average total compensation of $ 19.19 based on 15 salaries. At the end of their career (aged 20 and up), employees earn an average commission of $ 19.

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